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Post History: SMPH
eKYC offers consumers a faster, more convenient, and more secure way to complete the identification …In: EKYC Benefit
1 year ago
PDF Advance Electronic Signature (PAdES) - SIGNINGCLOUD have capability to add a document timestamp …In: PAdES and CAdES
1 year ago
There is no limit to how many user documents an account holder can store as long as disk space is av …In: Maximum Capacity
1 year ago
If a document from a deleted user is transferred to the account holder, the document can remain as l …In: Document Account Holder
1 year ago
The period of expiration for an unsigned document depends on what the document creator specified as …In: Link Expire Period
1 year ago
There is currently no function for bulk deletion of documents. However, may we suggest integrating t …In: Bulk Download
1 year ago
Yes, that's correct. You have the option to remove the file manually when your storage is getti …In: Online Signature
1 year ago
First OkayID extracts information from the ID using OCR, next OkayLive perform live detection, it is …In: EKYC Works
1 year ago
Liveness detection serves the purpose of confirming whether the person taking a photo is indeed aliv …In: OkayLIVE
1 year ago
Use cases of EKYC
Identity verification
Multi-factor authentication
Digital signing
Telco subs …In: Use Case of EKYC
1 year ago
Upload documents and sending documents out for signature
Users can review and sign the documents …In: Signing Cloud API
1 year ago
Encryption is the process of converting plain, readable data into an unreadable format using an algo …In: Encryption and Decryption
1 year ago
API is to let user upload, verify the ID card image and selfie to complete the eKYC verification pro …In: API in EKYC Verification
1 year ago
No. The URL generated by API is valid for only seven (7) days. We prioritize the security and integr …In: API Integration
1 year ago
Hey there, @generalfox.
Simply put, if a digital signature has a Long-Term Validation feature, it m …In: What's a Long-Term Validation?
2 years ago
Hi @generalfox. Welcome back! That's an interesting question.
Generally, you'll need to s …In: How Digital Signatures Can Be Used For Court Cases?
2 years ago
You can add as many signature fields as possible. In terms of the number of signatories, it's l …In: Max. Number Of Signatures Allowed
2 years ago
Hello there, @littlepuppeh
No accounts can replace the main SigningCloud account.In: Switch Main Admin Account Possible?
2 years ago
Hello @littlepuppeh
It really depends on your needs and budget. Sometimes, you might be required to …In: Monthly CA Subscription vs DSA Credits
2 years ago
Hi again, @generalfox
To follow up, simply navigate to the document you need to be signed asap and …In: Follow Up With The Signees To Sign Documents
2 years ago
If you are the one who created an account you can't delete your account but you can contact us …In: Account Creator
2 years ago
The requirement for verification of eKYC is Mykad ID for Malaysian and for non-Malaysian is Passport …In: eKYC Verification
2 years ago
2 years ago
Yes, but every forward will have to be approved by the document creator/uploader. In: Delegate Forward Signing
2 years ago
If the document is still ongoing for signing you cannot download the document. You can only download …In: Download Document while in transit
2 years ago
We cannot upload Google drive directly to SigningCloud. Need to download to local then upload to Sig …In: Upload Document From Google Drive
2 years ago
You cannot download the document while it is still being signed. You can only download it once it is …In: Download a Document on Transit
2 years ago
The document that has password protected is cannot be uploaded in SigningCloud because the locked do …In: Password Protected Document
2 years ago
Cannot retrieve any document that been expired. This is because of security purposes.In: Expired Document
2 years ago
Hello @generalfox
It seems that creating a DSA document is disabled by your SigningCloud Administra …In: How To Make A DSA Document?
2 years ago
Good question, @littlepuppeh
First, you have to connect your cloud storage. Navigate to Menu > S …In: Save Documents To Cloud Storage. Help please
2 years ago
Administrator - the capabilities depend on your subscription (free, premium, prime, etc.). General …In: Definition Of Account Roles
2 years ago
Hey there @generalfox
You'll use the Add-On option to be able to top-up the credits. There are …In: How To Add Credits? (SMS, DSA, and eKYC)
2 years ago
Hello again, @littlepuppeh
To accomplish this, you'll have to disable the account. Navigate to …In: How To Remove Access To User Accounts?
2 years ago
We understand your concern. Kindly see the steps provided on how we could set up the default expirat …In: How To Set Default Document Expiration Date?
2 years ago
No, only 4 signing attributes are to be used for the feature bulk sign. (signature, signer name, dat …In: Bulk sign attributes
2 years ago
Welcome back @littlepuppeh
Glad you asked!
Users option is typically used for creating SigningClo …In: What's the difference between Contacts & Users?
2 years ago
Welcome back @generalfox
In your situation, the email addresses of the company's employees are …In: How To Add Co-Workers As Signees?
2 years ago
Hello again @littlepuppeh
Here's the step-by-step guide to subscribing to a monthly cert.
F …In: How To Subscribe To Monthly Cert For MSC Trustgate/Pos Digicert
2 years ago
The bug is actually in the movement during the zooming in/out view only which is confirmed for fixin …In: Signature Box Alignment During Zoom-In/Out
2 years ago
SigningCloud is designed to have a second authentication for the security of the signing in which ne …In: Change Email Address
2 years ago
Unfortunately, you cannot change your email address because it was registered already when you creat …In: Change Email Address
2 years ago
If we sent a document without enabling forward signing, we cannot forward the document regardless of …In: Floating Document (Need to forward)
2 years ago
The text field column can yes be enlarged, we just need to stretch out the text field by clicking an …In: Text Field - Font Size Adjustment and Field Column Enlargement by Signer
2 years ago