MenuForum NavigationForumActivityForum breadcrumbs - You are here:SigningCloud CommunitySCMY Users Community: Mobile ApplicationUser's Can't recieved SMS CodePost ReplyPost Reply: User's Can't recieved SMS Code <blockquote><div class="quotetitle">Quote from <a class="profile-link" href="https://community.signingcloud.com/scmycommunity/profile/helpdesk/">helpdesk</a> on January 9, 2023, 12:11 PM</div><p>Not receiving SMS may caused by few reasons:</p> <p>1. User blocked number which sent from 66888, We attached guide file to unblock number</p> <p>2. Telco may doing maintenance on the time when user request for SMS</p> <p>3. Other telcos can't receive SMS codes. Please try another telco or network to perform SMS code verification.</p> <p>Or you can download the Signing Cloud App to get a mobile OTP or push notification to sign a document</p></blockquote><br> Cancel
