MenuForum NavigationForumActivityForum breadcrumbs - You are here:SigningCloud CommunitySCMY Users Community: Create DocumentSignature in incorrect location a …Post ReplyPost Reply: Signature in incorrect location after document creation <blockquote><div class="quotetitle">Quote from <span class="highlight-admin"><a class="profile-link" href="https://community.signingcloud.com/scmycommunity/profile/peishan-chang/">peishan.chang</a></span> on December 15, 2022, 6:22 PM</div><p>The issue is caused by the pdf document page is rotated before uploaded to SigningCloud. Hence, SigningCloud will take the rotated degree and calculate for the signature placement as well. </p> <p>To check the document is rotated before upload:</p> <ol> <li>Obtained the complaint document from client</li> <li>Open the document in Notepad</li> <li>Search for keyword "<strong>Rotate</strong>"</li> <li>For the complaint document, we found the keyword and it shows that it is being rotated 90 degrees</li> </ol> <p><span style="color: #0000ff"><em><</Resources 102 0 R/MediaBox[0 0 841.92 595.2]/Contents 5 0 R/Parent 6 0 R/Type/Page/<span style="text-decoration: underline"><strong><span style="color: #ff0000;text-decoration: underline">Rotate 90</span></strong></span>/Annots[103 0 R 104 0 R 115 0 R 131 0 R]>></em></span></p> <ol> <li>While the issue wont happen even if there is a keyword "Rotate" in the file but it is 0 degree.</li> </ol> <p><em><span style="color: #0000ff"><</Contents 12 0 R/CropBox[0 0 595.2 841.44]/MediaBox[0 0 595.2 841.44]/Parent 6 0 R/Resources<</ProcSet[/PDF/ImageB/ImageC]/XObject<</Fm0 30 0 R/Im0 31 0 R/Im1 32 0 R>>>>/<strong><span style="text-decoration: underline"><span style="color: #ff0000;text-decoration: underline">Rotate 0</span></span></strong>/Type/Page>></span></em></p> <p> </p></blockquote><br> Cancel
